How it works
Pack. Move. Unpack. We pick them up.
Four steps on the surface, seven behind the scenes. Here's exactly what happens from the moment you reserve.
- 01
Reservation
Choose a package, confirm your address is in our delivery area, and pick your delivery and pickup dates. You'll get a confirmation right away with everything in writing.
Most people reserve one to two weeks before moving day.
- 02
Delivery
We bring clean totes, each with a plastic label sleeve. You can meet us, or choose a garage, driveway or covered porch drop during checkout.
You'll get a reminder the day before delivery.
- 03
Packing
No assembly and no tape. Load heavy items into the medium totes, lighter items into the large ones, label the short side, and snap the lid shut.
Totes stack three and four high without crushing.
- 04
Moving
Consistent sizes load cleanly into a truck, trailer or SUV. Stack them instead of carrying one loose box per trip.
Lids stay on, so nothing spills in transit.
- 05
Unpacking
Unpack room by room and restack the empty totes out of the way. There's nothing to break down and nothing to haul off.
Need more time? Extend your rental by a week before pickup.
- 06
Pickup
On your pickup date, leave the empty totes stacked where the driver can reach them. We confirm once everything is collected.
You'll get a reminder 48 hours before pickup.
- 07
Cleaning & reuse
Every tote is cleaned, sanitized and inspected before it goes out again. Anything damaged is pulled from service.
That's why they arrive ready to pack.
Common concerns
The things people ask first.
What if I need more totes mid-move?
Add another 10-tote pack at checkout, or contact us and we'll get more out to you if inventory allows.
What if my closing date slips?
Request a date change at least 48 hours ahead and your first change is complimentary, subject to availability.
Do I have to be home?
No. Choose an approved drop location during checkout and add any instructions the driver should know.
What if it rains?
The totes are weather resistant and the lids snap on. We'll still place them under cover when you've asked us to.